Sunday, 1 April 2018

How to cancel a class...

Step 1:
Login in to your account
either via the app "MindBody"

Step 2 via the website:

Click "my info" and then "my schedule".
Find the class you wish to cancel and press "cancel"

Step 2 via the app:

Step 2: Find the three lines to open the menu

Step 3: Click "schedule"

Step 4: Click the class you wish to cancel

Step 5: Click "cancel" and follow the instructions.

And you're all done! 

Policy Note:
Please remember that we have a 24hr cancellation policy and that you will lose the class if we do not receive the required notification. The booking system is set up to deal with this. Please remember when booking a block of classes or membership that you are receiving a discount BECAUSE you are able to attend every week - you will not receive catch ups or refunds on these classes EXCEPT for pole classes.